This month we've received this lovely card from one of our customers and thought we would share it.
To Steve, Jamie & all at Ford Tremont,
"As I will be moving out of the area, I would like to take this opportunity to say a 'massive' thank you for everything you have done with looking after my car. I have really appreciated your kindness and willingness to help... your calm and friendly approach so appreciated."
Thank you for your kind words, it is so wonderful to hear we were able to help.
Long-time customer Jonathan Thomas collected his new Ford from us this October 2017
He chose a Ford Focus 2.0 ST3 in Frozen White. He agreed to complete a customer survey for us and here's what he said:
"Excellent service as usual, highly recommend."
Thanks Jonathan, we appreciate you returning to us for your new car. Enjoy it!
Mother and Son Tricia and Matthew Evans collected their new cars from us this October 2017.
Matthew chose a All New Ford Fiesta Zetec 1.0 Ecoboost in Race Red and Tricia chose a Ford Focus Titanium 1.0 Ecoboost in Deep Impact Blue
Both were happy to fill in a customer satisfaction survey for us and this is what they had to say:
"Friendly service. Everything was made clear and explained. Would recommend"
"Always a friendly & efficient service at Tremont Garage. Thank you"
Thank you so much both, we appreciate your coming to Tremont Garage for your new cars. Enjoy them!
Rachel Watson collected her new car from us in October 2017
She chose a All New Ford Fiesta Zetec 1.0 Ecoboost in Deep Impact Blue and was kind enough to complete a customer satisfaction survey for us:
"I'm very happy with the service I received throughout the whole process and would highly recommend Tremont Garage."
Thanks very much Rachel, we hope you enjoy driving your new car.
Some of our satisfied customers who collected their new 66 plate vehicles at the beginning of September 2016 kindly completed a Customer Satisfaction Survey for us. Here's a selection of the comments
"Highly satisfied with the company - would recommend to all." (Mr Downes, B-Max 1.0 Zetec)
"Very happy with the service of Tremont Garage Ltd. Now looking forward to driving our new Ford Focus." (Mr Williams, Focus 1.0 Zetec)
"Very pleased with all the process, could not fault anything." (Mr Wozencroft, Fiesta 1.0 Titanium)
"Found staff to be very helpful and purchase went smoothly. Thoroughly recommended." (Mr Bentley, Kuga Titanium)
Cycle Tec completed a Customer Satisfaction Survey for us:
"#shoplocal Always a pleasure to deal with the guys at Tremont. Friendly, knowledgeable staff and priced to beat the online discount giants."
Earlier this week, we received this lovely card from one of our customers.
"To Steve, Jamie & Staff,
Many thanks for your care and first class service.
Michael, Mary, Alice & Jak"
Our customer, Mr P Hill, recently wrote to us to tell us how impressed he is with the service he received from Tremont Garage. Here is what he said (our brackets):
I felt compelled to put pen to paper in support of one of your employees. He is a young lad works on the spares (parts) desk and is an absolute joy to deal with... he nevers changes, nothing is too much trouble, always pleasant, always helpful. I don't know his name (Jamie Arnold), but I think he deserves to go far. In a nasty world, it's a pleasant change.
Thank you very much Mr Hill, we appreciate your comments and are so pleased you had such a good experience with us.
John Farrow collects his new Ford Focus in October 2015
John chose a Focus Zetec 1.5 Diesel Estate in Moondust Silver
He was kind enough to complete a Customer Satisfaction Survey for us and wrote the following:
"Excellent friendly service and very helpful. This is our 2nd car purchase. Helpful service by all staff"
Thanks very much John, we appreciate your comments and hope you enjoy the car
Arthur Morgans collects his new Ford Fiesta in October 2015
Arthur chose a Fiesta Zetec 1.25 in Race Red and was kind enough to complete a customer satisfaction survey for us. This is what he wrote:
"Very good service with all staff at Tremont"
Thanks Arthur, we hope you love driving your new Fiesta.
John Knill and Gemma Staton collecting their new Ford Fiesta on 1st October 2015
John and Gemma chose a Ford Fiesta Titanium 1.0 EcoBoost in Panther Black.
Gemma was kind enough to complete a customer satisfaction survey for us and here is what she said:
"What lovely people you are! So excited by our new car and we feel we have been looked after from start to finish, with excellent advice and service. Thank you!"
Thanks John & Gemma, hope you enjoy your new car, it's a beauty.
Shirley Davies collects her new Ford B-Max from Jamie on 1st October 2015
Shirley chose a B-Max Zetec 1.5 Diesel in Deep Impact Blue
Shirley was kind enough to complete a Customer Satisfaction Survey for us and these were her comments:
"Very good staff, pleasant and very co-operating and very friendly"
Thanks very much Shirley, we hope you enjoy your new car.
Michael Collins collects his new Ford C-Max from Chris on 1st September 2015.
Michael chose a C-Max Zetec 1.5 Diesel in Deep Impact Blue.
Since it was first introduced last year "Deep Impact Blue" has become one of our most popular colours and we can see why as it is an unusual and eye-catching shade of deep blue. You can see it for yourself at the garage.
Hope you enjoy the car Michael and congratulations on your new purchase.
Yvonne Gillon collects her new Ford Fiesta from Richard on 1st September 2015.
Yvonne chose a top of the range Fiesta Titanium 1.0 Ecoboost in Deep Impact Blue.
Congratulations Yvonne, hope you enjoy the car.