Motorcodes

The Motor Industry Code of Practice for Service & Repair

Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:

  • Honest and fair services
  • Open and transparent pricing
  • Completing work as agreed
  • Invoices that match quoted prices
  • Competent and conscientious staff

Alternative Dispute Resolution

The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.

For further information you can visit their website at https://www.themotorombudsman.org/consumers/make-a-complaint or call their Consumer Advice Line: 020 7344 1651.